Refund policy
Valor Gear Return Policy
We are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a flexible return policy to make your shopping experience as smooth as possible and at no additional cost to you for the return shipping.
Returns and Exchanges
Eligibility:
- To be eligible for a return or exchange, your item must be unused, unwashed, and in the same condition as when you received it.
- Returns and exchanges must be requested within 60 days from the date of purchase.
Process:
- To initiate a return or exchange, please contact our customer service team at info@shopvalorgear.com.
- Provide your order number and the reason for the return or exchange.
- Our team will guide you through the return or exchange process, including providing the necessary shipping information.